Our Quality Mark

In light of the current situation with COVID-19, we are reviewing all of our work in line with government guidance.

  • If you are mid-way through the Quality Mark accreditation process, please liaise direct with your Membership Development Officer.
  • Quality Mark assessments will be conducted remotely where at all possible. If you have a visit booked in, your Membership Development Officer will be in touch with more information on how this affects your assessment.
  • If you have any general questions, please email membership@londonyouth.org

We are committed to high quality youth work and would like to support your organisation in achieving the highest standard you can. The Quality Mark provides your organisation with a badge of excellence, recognised by local authorities and funders.

Key Features

Youth focus: our quality offer has been developed specifically for youth organisations and uniquely involves young people in the process. 


  • Bronze Quality Mark: Organisations achieving the first level of the Quality Mark for the first time are able to claim a £3,000 award.
  • Silver Quality Mark: Organisations achieving the second level of the Quality Mark for the first time are able to claim a £5,000 award.
  • Gold Quality Mark: Organisations achieving the third and final level of the Quality Mark for the first time are able to claim a £7,000 award.

Please note: You may only claim one of the three grants listed above upon completion. For example, if you are only planning on undertaking your bronze Quality Mark you should claim the £3,000 grant at that stage. However, if you are planning to go on to achieve the silver or gold Quality Mark we recommend you do not claim for the bronze and wait to claim the larger amount once you complete the silver or gold.

  • Bronze Quality Mark Renewal: Organisations re-achieving their Bronze level of the Quality Mark will not receive a grant for renewing.
  • Silver Quality Mark Renewal: Organisations re-achieving their Silver level of the Quality Mark are able to claim a £3,000 award.
  • Gold Quality Mark Renewal: Organisations re-achieving their Gold level of the Quality Mark are able to claim a £3,000 award.

 Please note: You may only make one claim from the quality mark renewal options above. You are able to claim the £3,000 either on completion of the silver or gold quality mark. You will not be able to claim the grant for both.

Areas of Assessment

Involving Young People; Health and Safety; Outcomes for Young People;

Partnerships; Safeguarding; Leadership and Management;

Diversity, Equality and Inclusion; New Improvements; Staff and Volunteers.

quality mark

Quality Mark Levels

  • Bronze focuses on the policies and procedures that organisations need to have in place to ensure they operate legally and in a safe and safe environment. 
  • Silver targets the opportunities provided to young people, as well as their training and support provided to staff and volunteers.
  • Gold is a badge of excellence for youth organisations that are committed to continuous improvement through the involvement of young people in their organisational development.

Getting Started Meeting

  • If you would like to find out more about the Quality Mark, join us for a Getting Started meeting. During this meeting, you will have the opportunity to meet up with London Youth Quality Mark Accessors and other London Youth staff and members.
  • Getting started meetings are open to London Youth new members and also to non-members.
  • To find out about our upcoming Getting Started meeting download our monthly training and networks calendar below.

To book your place contact membership@londonyouth.org.uk

Quality Mark Workshop

  • This training session supports those undertaking the Quality Mark on what is needed to reach completion of the Bronze level. In the session each section of the Quality Mark is broken down into the key components and what is necessary to include in your folder of evidence.
  • The workshop is designed for organisations part-way the Bronze level.

To book your place contact membership@londonyouth.org.uk


In 2015 the external evaluation of the London Youth Quality Mark found that: 

  • 81% of organisations implemented formal continuous improvement processes as a result of completing the London Youth Quality Mark.
  • 84% now have a robust, regularly reviewed set of policies in place.
  • Meaningful involvement of young people in decision-making increased, with over two-thirds of organisations now involving young people at a high level, up from half of the organisations previously. 
  • Participating organisations also reported that the London Youth Quality Mark helped to motivate staff and volunteers, helped generate funding and increased clubs’ influence with local stakeholders


Interested in finding out more?

Contact our Membership team on membership@londonyouth.org or 020 7549 8800