Contacting London Youth
In line with official advice, our London office is now closed. While London Youth staff will be working remotely at the present time, we are available as before to provide support and advice by email and phone:
Information for recipients of London Youth programme funding
If you are in receipt of programme funding via London Youth, our teams are available to discuss this with you. We absolutely understand that all of our members’ ability to deliver as planned has changed very significantly in line with government advice and with other priorities now needing your attention. We will work with you to answer your questions at this time.
We know that funding uncertainty is a huge concern for youth organisations all at this time. We are engaging with key sector funders about the impact on youth organisations’ ability to deliver and the longer term sustainability of our member organisations.
London Youth has co-signed the London Funders pledge, alongside 90+ funding bodies across the capital, in “recognition that COVID-19 is an exceptional event that will almost certainly affect charity staffing. Beneficiaries may need to be supported differently during these unprecedented times as well”. We are committed to:
- Adapting activities
- Discussing dates
- Financial flexibility
- Listening to you
Our residential centres
London Youth’s two outdoor learning centres, Hindleap Warren and Woodrow High House, are currently closed. Woodrow’s Leisure Centre is also closed. We are following the Government guidance on the control of the Covid-19 virus. We are in the process of contacting our customers who have bookings with us in the near future. We will be monitoring the official guidance from the Government and will provide all our customers with an update as soon as we are able to reopen.
We’re sorry that so many children and young people, and members of our local community, are missing out on the brilliant experiences they would have had with us. Our priority is the health of all our guests and staff, and we hope to get back up and running again soon.
Note both our office locations are closed and we are unfortunately unable to receive phone calls or respond to voicemail messages for the time being. If you need to contact us, please email us:
While some of our staff are working from home, please bear with us if we don’t respond immediately – we will get back to you as soon as possible.
Thank you for your patience and understanding. Stay safe and well, and we very much look forward to reopening and seeing you all back soon in the not too distant future.
Health and wellbeing of our members
We encourage all members to use our Employee Assistance Programme, which is available to all of your staff and volunteers who may be struggling during this period. Please do encourage them to use this where you think it will be helpful. Click here to find out more and access your login details.
In line with official advice, we have cancelled all face-to-face London Youth events (including meetings, training and networks) scheduled before 1st May 2020. We will re-assess the situation in mid-April.
If you are already signed up for any London Youth event, you will be contacted directly by the organiser.
- Training and networks, will either be postponed or convened remotely.
- Activities or events that London Youth are delivering at external venues will be postponed.
- Sports training will be postponed if possible to the summer and Easter tournaments/events will be cancelled.
- Quality Mark assessments will be conducted remotely. If you have a visit booked in, your Membership Development Officer will be in touch with more information on how this affects your assessment.