Hindleap Warren
Hindleap Warren Outdoor Centre, Wych Cross, Forest Row, East Sussex, RH18 5JH

We are looking for a friendly, organised and motivated team player with great attention to detail who wants to make a difference! As our Sales and Admin Coordinator you will play a key part in the future success of Hindleap Warren. You will be passionate about the importance of young people learning outside the classroom, as well as making an active contribution to business development and providing excellent customer service to the 320 different schools and youth groups that visit every year.

You will work closely with the Development Manager to help secure new and repeat business. Your aim will be to meet, and where possible exceed, our targets for the numbers of visiting young people and earned income.

You will have day-to-day responsibility for keeping on top of the Hindleap booking processes and systems – fielding phone calls from existing and potential customers, ensuring contracts are accurate and sent out on time and that groups stay on top of their payment schedules. You will also contribute to sales and advertising initiatives that bring alive the benefits of our outdoor education centre to new markets. Whilst London Youth has a centralised Communications and Membership team, part of the role will be maintaining the content on the website and keeping the CRM database up to date and accurate.

You will also be given the opportunity to visit schools to deliver presentations about the residential experience to parents, school staff and children. For this part of the role, TOIL will be given when appropriate and fuel expenses are paid.

A final element of the role will be to work closely with the Operational Management Team. This could include supporting them in data collection and inputting, providing tours of the centre for customers (teachers, parents, youth workers) and working through new bookings to ensure Hindleap is able to staff and programme the centre within its capacity.

You are …

  • Interested and aware of the benefits of outdoor learning and adventure
  • Organised, with strong attention to detail and a methodical approach
  • An experienced communicator comfortable using the written and spoken word to advocate Hindleap’s benefits
  • A natural team player who will enjoy working closely with Hindleap operational staff and building relationships across the whole of London Youth
  • Comfortable with visiting schools and delivering presentations to parents and children

£23,734.00 per annum, plus meals when at work


Hours: 37.5 hours per week
Leave: 31 days + bank holidays (inclusive of Christmas closure days)

How to apply

If you meet the person specification outlined in the Job Description and you would like to apply, please start by downloading our “Guidance to Applicants” which will guide you through the process. We can only accept applications made via our application form; a CV is not sufficient.

Please send your completed Application Form, Equal Opportunities Monitoring Form and Declaration of Criminal Form to andy.baker@londonyouth.org

Closing date for applications: 17:00 Monday 19th February 2018

Interview date: Each application will be reviewed for shortlisting. Interviews will be held on either Thursday 22nd or Friday 23rd February 2018.

If you would like further information please call us on 01342 822625 and ask for the Development Manager, Tim Davis, or the Head of Centre, Tony Smith.